Learn How You Can Generate Cash With Social Media Marketing

| Friday, December 2, 2011
By Brittany Patel


In the last issue we mention about making use of special deals, competitions and special gifts to catch the attention of fans. In this issue of Facebook for Business we are going to go over a few tips for making money on Facebook.

Whether you want extra income or to grow a long-term business online, now both are possible through online community site, Facebook. Today we are going to learn a few of the most lucrative moneymakers through Facebook.

- Selling

Most online businesses from retail, consumer, travel and leisure and food today are turning to Facebook to get more customers. And why not Facebook is more visible, accessible and is more user-friendly to customers. Having online presence through Facebook depends entirely on the owner.

While there are a lot of business owners that attest to the effectiveness of Facebook marketing, there are also many others who aren't certain of its potential.For those who do decide to sell their products through Facebook, there are several applications you can tap in order to be more organized.

Ebay already has a unique application meant for their Facebook users. Radical Buy, on the other hand, is an application that immediately posts products and makes it visible in the customers? walls. Other applications you can benefit from include Flame Tunes, Lemonade and Music Blaster.

Facebook is not limited to selling different products though. You can offer your services as well. In relation to the second money making usage (See Application Development below), one can also sell different programming and Customization services online. Facebook works with Paypal for these payment transactions.

- Application Creation

Even Facebook itself is giving very profitable incentives for people who will help them improve numerous applications in their market from monetization to advertising. Facebook pays for useful concepts that will help them develop these. Even other websites continue to post positions online for creating and managing a wide variety of applications for their businesses. As yet, there's still a few people who are committed to designing applications. Because of this, looking for prospects won't be a big concern.

Programming has turn out to be a very valuable aspect of company lead generation these days and most applications reach several thousands.

- Advertising

Among the several ways to monetize from Facebook, affiliate marketing is one of the best. There are several sites looking to infiltrate completely different areas on Facebook that are visible to customers. A lot of these use their own sites to cross promote their merchandise or services. Quite similar to what you do with Google Adsense (although Google Adsense if not applicable in Facebook since the site doesn't run with a Java application) where ordinary people place ads in their personal space, affiliate marketing also works the same way. Websites like Amazon, Ebay and other big enterprises are consistently on the lookout for people to carry their advertisements.

These people promote their products in exchange for a comission. There are even companies that don't necessary demand the affiliates to sell their products in order to pay them. In some cases, any form of action such as people clicking on the ad or creating an account.

With these three money making techniques in mind, you can be well on your way into making more than what you expected out of a social media management site that was once just a pastime.

Be sure to watch out for the next issue of Facebook for Business. We are going to talk about using Facebook Groups for your business.




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How To Offer Top Level Customer Service

| Thursday, December 1, 2011
By Mark Thompson


Every successful business knows that being there for that customers comes before anything else, and if you want too want to begin a company that's growth oriented, then you will have to provide customer support that's the best around. Customers don't soon forget receiving the the majority of outstanding service, so how is that accomplished? Here we will take a look...

Respond Quickly: Online customer service has a much better chance of succeeding if you're consistently prompt with your reactions. The faster you can resolve questions or disputes, the better your responses from clients will be. When you have an online business, your own response times need to be actually faster, simply because instant reactions are expected. Clients should always be assisted with their requirements when they require it in order to enable them to build a positive impression regarding your business. If you get an e-mail from a customer, ideally gradually alter respond within 12 in order to 18 hours if you can. If customers are in a position to call you, be sure your mobile phones are attended to take their phone calls. Those companies that always focus on providing the best customer service strategies will find clients feeling more secure about their choice to purchase through them.

Be Good-hearted: The fact from the matter is that some people are just really taxing when it comes to as being a customer and it might be very hard to gratify these kinds of people. However, this does not mean that you should behave like them (that is a bad idea), you have to recognize how essential it's to show some empathy when it comes to customer service. Show your customers that you will be there for them instantly, when and if they need you. Provide your customers with the most excellent experience, by relating to them.

Furthermore, this should provide you with an opportunity to let them have some added value and to take care of the gaffe. If you merchandise does not reach your customer when they thought it would, then provide them with something extra. If the credit card of your customer has been charged too much, then offer them money off the unique price. Get the message?

There is a lot that you can achieve with good customer service, but the biggest benefit is that you gain the lifetime trust of your customers.




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The Retailer's Handbook On Stopping Theft Before It Starts

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By Marshall Tremont


Theft remains a major problem for the retail store sector. The 2010 National Retail Security Survey states that 35 percent of the $33.5 billion lost to retail shrinkage in 2009 was due to shoplifting. The same percentage had been lost the previous year

The big-box merchants might absorb the cost easier than independent merchants, whose earnings is limited. For this reason, just about every action that may be taken to reduce the cost of shoplifting has a visible impact on the final outcome.

With this thought, we are going to provide a guidebook for keeping shoplifters from deteriorating your shop's earnings. You'll discover how to see possible bad guys as well as how to pattern your store layout to discourage them from thieving. We will furthermore discuss the roles your employees play in decreasing shoplifting by offering a high level of assistance. Even though subsequent suggestions will not likely eliminate the issue, they're going to help limit it.

Knowing How Shoplifters Operate

First, realize that the act of shoplifting is just not confined to a particular age group, sex, or ethnicity. Anybody can be involved. Warning signs include things like cumbersome garments worn while in warm weather, loitering in the lanes while watching your personnel, and a display of general anxiousness. The prospective shoplifter may well pretend to look at products on the racks without showing real desire for them. In clothing shops, it's typical for would-be shoplifters to enter dressing rooms holding a number of products while leaving with just one or two of them.

Bear in mind a lot of thieves work in pairs. One person involves a member of staff working at the check out (or strolling the aisles) while yet another takes items from the shelves. Furthermore, look closely at people carrying big purses or bags. Watch individuals pushing roomy strollers. They could be easily utilized to hide products.

Create An Atmosphere Which Discourages Stealing

The layout of your store plays a significant part in lessening theft. As an example, layout the lanes so your employees are in a position to watch them without walking down each and every one separately. Keep them short, and position them so they "empty" into an open area. Place the check out in a spot that forces shoppers to stroll past as they exit your shop. Doing so will further discourage them from thieving because there's a greater possibility they'll be questioned or discovered.

Position a couple of convex mirrors in areas that are difficult to see. This can enable your employees to better manage areas that might in any other case conceal shoplifters.

Furthermore, if your shop carries high-priced items, think about placing them behind secured display cabinets. Your clients will still be in a position to view the goods through the case, and a member of staff can help them further if they have queries. Shoplifters will be prevented from stealing the products.

Use Employees To Deter Theft

Your staff is a vital line of defense to protect against theft. Involve them. Train them to engage clients, and to question them if they require assistance; train them to welcome people as they wander through the doors. Being hands-on informs would-be shoplifters that your employees know they are there. That alone will dissuade many of them.

Also, let your employees know how groups of thieves interact. For example, train them to be skeptical of shoppers who unnecessarily keep their attention with irrelevant questions; their questions may pose as a distraction while a partner pilfers items.

Have A Shoplifter Policy Or Plan In Place

This step is often neglected by modest merchants, but remains among the most important steps toward limiting theft. Set up a set of procedures that detail the steps your employees is anticipated to take when handling prospective thieves.

For example, if a customer places a product in her bag, your member of staff ought to offer assistance rather than accusing the individual of stealing. Your personnel ought to refrain from physically holding someone suspected of shoplifting since utilizing force could lead to a lawsuit. Having a proper set of "rules" set up will remove any queries your employees may have with regards to the correct steps they should take when coping with potential shoplifters.

In the end, there is a lot you can do to reduce taking in your retail shop. Commit the time to plan beforehand. Doing so may have a significant impact on your net profit, and keep you from going out of business.




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