How to choose the right courier service for your business

| Thursday, May 3, 2012
By Anil Waqar


Companies that need to use a courier service for delivering parcels and packages, especially those that rely regularly on such a service in order to make money, will need to choose their parcel delivery firm very carefully. If you only need to send a couple of parcels, however, you don't need to think too much about it.

The first thing to remember for businesses choosing a new courier service is that reliability and quality are far more important than price. Of course, you want to choose a parcel delivery company that offers reasonable rates and affordable costs, but far more important is whether they also offer value for money.

How can you find out whether a parcel delivery company is reliable? The first thing you can do is to search online for feedback and reviews from former customers, or on testimonials posted on the company's own website.

You can also tell whether a parcel delivery company is good or not by the customer service you receive when trying to get an initial quote. Make a note of how long it takes the company to answer the phone or answer your email, and whether or not you get to speak to a real person rather than an automated service.

Your business will also need to find a courier service that meets your exact requirements and needs. Look for options such as insurance cover, next or same day delivery, or shipping to international destinations, if you need any of these services.

Last of all, you should ensure that the courier service you choose has online tracking services. This will allow you to keep taps on all of your shipments at all times.




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2 comments:

Unknown said...

Few things can make you best like quality of service, punctuality, work ethics and attitude. couriers east london is is one of the leading company in east london, delivering a 1st class service.

Richard Ressinger said...

Reliability and Quality is the same everywhere, price matters though, if you can bring it down, you can also offer lower prices for your goods for your customers, which by the laws of market, boosts demand. Same DHL or UBS can be negotiated with as part of a group of people for sharp discounts, they also offer lower prices when they're about to ship and there's still some free space available, to find these deals I highly recommend freight forwarding companies to get quotes.

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