Credit Card Hotline Causes Next Fight Over Consumer Bureau

| Sunday, August 2, 2015
By Cornelius Nunev


A proposed charge card hotline is the latest issue to fuel the fiery debate over the Consumer Financial Protection Bureau. The hotline would take grievances and other information directly from consumers. The agency would compile the in-formation and decide to act when appropriate. However, that is the kind of in-formation is very easily misused, which is why banks and card issuers want some restraints placed on how it could be used. This would help keep all payday advance data private.

Penalties for banks and card corporations to stay away from

Daily Finance explains the Consumer Financial Protection Bureau is consider-ing a credit card hotline for customers to complain about issues at, which is causing lots of debate. Consumers can call in to report abuse, and that data would be disseminated by the Bureau to the appropriate state regulatory bodies. The basic idea is that the information would be crowdsourcing for grievances. Then, government officials would get the grievances and fine card issuers. They wouldn't even make an effort to figure out what the problem was first. Bloomberg states that card issuers and banks are trying to keep a private database so that only the few people that need to be involved will be.

Ways to stop data from flowing

The flow of data can hurt banks a lot, which is they're fighting for private data. When the Consumer Financial Protection Bureau begins on July 21, so will the complaint line. Every little thing said about credit card issuers can be accessed with the way the line is set up. Though it may seem that banks and card issuers want to keep this information from the public to keep everybody from seeing the dishonest practices they engage in, there is a fair point to consider; a lot of people are apt to complain about fees regardless of whether those fees were fairly levied. It could be terrible for the public infor-mation to be streaming like that.

Not much of a future could be seen

Almost every part of consumer finance, including debit and credit cards, mortgages and payday loans, will be monitored by the CFPB. Congress has been fighting over the organization. Three different bills were recently intro-duced to limit the bureau, according to Reuters, two of which concern who is in charge. One of these would give a five member panel control instead of one director while another would keep the Consumer Financial Protection Bureau from having power until a director is assigned. Warren is the White House advi-sor getting the bureau ready that has been considered for director, however Republicans are against that. The bureau may not actually start in July as expected.




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