Why Collecting Commercial Debts Shouldn't Be Agonizing

| Sunday, October 21, 2012
By Rob Sutter


I work in the world of retail and I've countlessly made the claim that my work might be the toughest in the world. What I didn't know, though, is that I should have been more aware of other positions. Retail calls for a person to multitask, so that they both communicate with shoppers and workers alike while carrying out jobs that are given to them each day. While my job may be tiring, I'd argue that debt collecting has a level of wear of its own. Debt collecting can be challenging, especially when it comes to collecting commercial debts themselves.

Keeping in contact with the debtor is something that a collector has to do constantly, but only within the capacity of law for a collector. This has to be done so that collecting commercial debts is a simpler task but this isn't meant to be during the times when the debtor doesn't want to answer, whether out of fear or utter negligence. Refusal to answer the phone is one of the worst acts that a debtor can carry out, especially when they know a collection company such as R.R.S is on the other line. When this is done, the risk of legal action only increases.

How about when a call is answered, but in a way that makes the debtor come off as dangerous? Sometimes it's not always the debt collector that can act out during a call and the debtor can act quite defensively. In this case, it's a matter of a preconceived notion taking precedence over any professional behavior that should be carried out during a call. While many people from the outside looking in see it differently, the truth is that debt collectors do not want to start a fight over the phone.

To say that the debt collection business can be demoralizing goes without saying that is because of the countless negative stories you'd find on any news website. The ratio of uplifting news stories to those that bring down people's emotions is quite uneven with the heavier number being set to the latter. It's almost like debt collecting's press can be described as an infinitely expanding black mass of space and the good stories serve as stars that fade ever so faintly. The amount of negative stories brings out harsh viewpoints from others as a result.

People who work in the line of collecting commercial debts have a good amount of my support because their jobs aren't exactly simple. In fact, my retail position might just be something I'd take over debt collecting any day, as much as I may dislike my 9-to-5 position at times. Yes, customers can become grating at times and supervisors may bring about feelings that serve only to put you down. With these negatives in mind, I'm certain I'd rather put up with those than have to work through the jobs that earnest debt collectors have to. While I respect them, they have a jobs in which it'd be safer not to take part in.




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