Release and Deployment Management - The Cornerstone of every Strategy in an Organization!

| Sunday, May 29, 2011
By John F Smith


In ITIL V3, the role of Release and Deployment has been redefined on a much wider scale in comparison to ITIL V2. Release and Deployment is one process in the Service Transition phase of the Service Lifecycle. The primary objective of Release and Deployment Management is to create, evaluate as well as deliver services as mandated in the Service Design stage. Once a new or transformed service has been accepted by Change Management, Release and Deployment is accountable to managing the release and deployment of that service.

Release and Deployment Management entails numerous tactics, key points and methods which includes planning a Release, building as well as testing the Release, planning pilots, planning the deployment, deploying the Release, testing the deployment, and communicating with Change Management to inform Change Management the Release has been deployed. Students won't only learn how to deploy Releases into the live environment but as well how to organize new Releases with customers and IT operating personnel. Release and Deployment Management guarantees that customers possess the knowledge and capabilities to make use of the service to its total potential and that the operations and support staff are well-informed to provide and maintain the service as outlined by guarantees and service levels.

The overall process of Release and Deployment is interlinked with Change Management, Service Validation and Testing, and Service Evaluation. The final Release has to be cleared by the Change Advisory Board to go into production; this approval implies that in all stages of Release and Deployment, the product was supervised and now it's all set for mass production. The Release and Deployment Management department can as a result be thought to be the center of the Service Transition process.

What Has Changed in V3? In ITIL V2, this module was regarded merely as Release Management and wasn't addressed in depth. In ITIL V3, Release and Deployment Management is more advanced because it deals with the activities associated with the management and deployment of services in to the live infrastructure. Release and Deployment Management in ITIL V3 is wealthier in context as well as in terms of functionality.

Also, in V3, a new concept - Early Life Support (ELS) - has been incorporated into the Release and Deployment Management module. Early Life Support gives assistance for a new or changed IT service for a particular time frame following the service is launched into the live environment. The essential purpose behind the addition of this support process is to help the transition so that the users understand the new or changed service and feel comfortable using that service.

How Can I Learn More Concerning Release and Deployment Management? Students or experts who are curious about learning about Release and Deployment Management should enroll in either an ITIL V3 Service Transition course or an ITIL V3 Release, Control and Validation course. Release and Deployment Management is covered adequately in both courses. But, to enroll in either of these Intermediate Level courses, students has to hold the ITIL V3 Foundation Certificate.

Ashford Global IT, based in Orlando, Florida, offers all the courses in the ITIL V3 Qualification Scheme. You may pick to sign up in an open-enrollment course, a virtual instructor-led course, or an on-site course wherein AGIT instructors will visit your organization to instruct both you and your co-workers concerning Release and Deployment Management.




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