Any Medical Office - A Large Or A Small One Can Switch To Automatic Medical Scheduling

| Friday, February 10, 2012
By Joel Stevenson


Regardless of the size of your medical office if you have been managing it long enough you probably realize that it is extremely important that your administrative staff is able to handle well the everyday administrative tasks. Any experienced businessman knows that the well-being of a medical practice depends not only on the capabilities of the doctors working there, but also on the skills of the medical secretary.

It is well-known that if one has a thriving medical practice he has to hire more than one medical secretary. The reason for this business decision is that a successful medical practice implies many existing customers and probably quite a few new customers who want to sign up with that medical clinic. Sometimes the clinic managers are even forced to hire part-time staff who would handle all the paperwork during the time when the clinic is closed.

Remember that for each new employee that you plan to add you will also have to budget a corresponding salary. Let's say that you will hire an employee to deal with patient appointments - reserve appointments, reschedule and cancel them. Then you will hire someone to handle the doctors' daily schedule and then yet another one or two employees to pick up the phone and to deal with the medical billing. This means that you will have to account for another four to five salaries in the monthly budget of your medical office..

But that predicament is something that can be avoided with the right aid. You can get this much-desired help from a virtual medical secretary. It is a patient management system that offers a lot of great benefits in one package.

If you start using an automated administrative assistant it will handle all new patient signups for you. But the backup administrative receptionist also supports many other useful features - it can be integrated with your website and thus allow patient self-service - patients are able to reserve appointments without having to visit or call your medical medical clinic. In order to do that your patients will need a computer with internet access, but the system can even handle patients without a computer or internet - it can also take over phone scheduling too. You can configure it to either work 24/7 or just during the hours when there is no human receptionist to pick up the phone. Moreover the backup front desk receptionist can also remind patients of incoming appointments so your patient no-shows will be decreased.

And let's not forget yet another benefit from the automatic office receptionist - it will not put any strain on your budget since it is much cheaper than hiring a new live receptionist. You don't need any additional software or hardware - it runs entirely on the servers of the company providing it and the only thing you will need is a computer with internet access and a web browser. When any upgrade of the hardware or software is to be done, it is completely transparent to the medical offices clinics that use the service. In case you want to try the service first, you can make use of the free 1-month trial that comes with all service plans.

All the features that we described are provided together in one single service package. There are no additional hidden fees, just the ones which are listed in the service plan. There is no need to use any 3rd party services since the automated front desk receptionist provides a whole package of anything you may need to streamline your front-desk operation. This means that the service allows owners of medical clinics to save much more money than the service actually costs.




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