How to Work Smarter with a CRM

| Thursday, December 13, 2012
By David Morgan


There is no doubt as a business owner you are always looking for ways to work more efficiently and increase your sales, but how do you do that without big investment or your time and money?

The best way to achieve this is to simplify your production, streamline efforts and create automation.

Researching options and software can be very time consuming which then takes you away from the main focus of running your business. This is not the best way to work smarter!

This is where a CRM can help. No matter what size of company you run a CRM system could be the perfect solution to the development of your business.

A CRM system is a widely used tool for managing your company's interactions with customers, clients and sales prospects. Using the CRM system allows you to organise, synchronise and automate processes, you can then spend your time focusing on the running and development of your company.

A CRM is largely focused on helping you to boost sales activity, however it can also be used for customer service, helping you to provide technical support and the marketing your business.

With the latest developments in software integration and a strong understanding of how systems complement one another helps you to deliver better CRM results. SurCo have developed a highly effective next generation CRM system.

SurCo's CRM system can be accessed anywhere, anytime, even from your mobile device. You can communicate with customers and colleagues when working remotely which gives you greater flexibility within your business structure.

Using a CRM is simple and SurCo's CRM is highly intuitive and will automatically assign contact information on prospective and existing customers for you.

Live reporting and statistics such as sales and billing can be done at the touch of a button, this can be vital before or during a meeting, and because of the integrated systems and flexibility within the CRM you can access all the information you need, whenever you need it.

This CRM system is developed in the 'cloud' so there isn't any hardware or software to download. So the latest version upgrades are automatically applied as soon as they're ready.

You can even tailor the system to your personal needs by integrating your CRM with your eCommerce website, accounts package, third party software or even link it up to your telephone system.

Powered by Apache Linux MySQL (LAMP Stack) in conjunction with Rackspace - SurCo CRM is a fast, proven and robust platform, with a 99.98% uptime and availability.

Evolve your business and set yourself apart from the rest by providing outstanding customer service and continually improving your operations and services. Harness your companies analytics and give your competitors something to worry about!

While other businesses are busy duplicating their data you can effectively convert yours into a source of intelligence to help your business run better.




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