This Will Save Time And Step Up Your Customer Service

| Thursday, July 7, 2011
By Marenda Taylor


How much time do you spend repeating the same tasks like answering the same questions about your products and services, or following up with potential customers or existing customers about upcoming promotions and special discounts?

If you are a hands on business owner like me, you most likely spend a great deal of time on these things. I was really spending too much time on these things and negatively affecting profits.

Everybody knows the saying "time is money and money is time." This is why I had to rapidly learn how and where to invest my time to increase my business. I've came across some business owners that spend a lot of money in addition to spending too much time.

If you are one of many business owners hemorrhaging both time and cash, you will be happy to know that what I'm about to share with you will save your business time and a ton of money.

So what's the magic formula? Video Email!

This is definitely one of the most under used tools that can change the way that you do business. You can use it to semi automate many of your daily time sucking activities.

I want you to think about this... How many times each day does your customer-base check their email inbox? Something else to think about is the fact that many of your customers are possibly using "smart phones" that make it possible for them to receive instant messages alerting them to check their inbox. As a business owner it just makes sense to add this to your promoting funnel asap.

So how can you make use of this technology to your advantage?

1) You can send your own prerecorded commercials at fixed times to potential customers.

2) You provide a more engaging customer service experience by sending recorded responses to the most frequently asked questions about your products and services. How impressed will your clients be if you responded to their questions with a video?

3) You can mail recordings about future promotions and events to encourage your clients to take full advantage of special offers.

These are just a few ideas of how you can use this strategy. Put on your creative thinking cap to come up with more.

Do you get how powerful the results of this would be to your business? Don't delay, put video email to use as soon as possible!




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